Contact Us
Every piece of jewelry tells a story, and every customer deserves exceptional care. At ANKIEJOY, we're committed to providing thoughtful service before, during, and after your purchase. Whether you need assistance with an order, product details, shipping, or after-sales support, our Customer Care team is always here to help.
📧 Email Support
For order inquiries, product information, returns, warranty assistance, or general questions, please contact our Customer Care team.
service@ankiejoy.com
Average response time:
Within 24 business hours
📞 WhatsApp & Phone
If you prefer speaking with our team directly, you can reach us through WhatsApp or phone during our customer service hours.
+1 573 462 8053
Customer Service Hours
📧 Email Support
Monday – Friday
9:00 PM – 6:30 AM (PDT)
Thursday – Monday
9:00 AM – 6:00 PM (PDT)
Monday – Friday
9:00 PM – 6:30 AM (PDT)
☎ Phone Support
Thursday – Monday
9:00 AM – 6:00 PM (PDT)
Help Us Assist You Faster
To ensure we can resolve your request as efficiently as possible, please include the following information when contacting us:
Order Number
Your order confirmation number.
Email Address
The email used when placing your order.
Message
A brief description of your question or concern.
Photos or Screenshots
If applicable, attach photos or screenshots to help us better understand your request and provide a faster resolution.
Our Commitment
Every message matters to us. Our Customer Care team is committed to providing friendly, timely, and professional support throughout your shopping journey—from product inquiries to after-sales service. We're here to make every ANKIEJOY experience as enjoyable and worry-free as possible.
Helpful Information
You may also find answers in our customer policies and support resources.